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Understanding Behaviour as Communication: A Comprehensive Approach

In the realm of behaviour management and intervention strategies, one paradigm stands out for its emphasis on empathy, understanding, comprehensiveness and effectiveness: the Positive Systems Approach (PSA). At the heart of PSA lies a fundamental principle: all behaviour is a form of communication. This perspective reshapes how we perceive and respond to behaviours that are often labeled as disruptive or challenging. Caregivers often overlook that an individual's underlying needs, though hidden or unknown, are the true drivers of their behavior—much like the unseen roots of a tree. When these roots are healthy and well-nourished, they foster a strong and vibrant tree.





Recognizing Behaviour as Communication


Too often, behaviours that challenge norms or disrupt environments are met with disciplinary actions or simplistic explanations. However, PSA challenges us to delve deeper. When someone exhibits a behaviour, whether it's acting out against a peer, refusing to engage in activities, or appearing unmotivated, they are communicating something significant about their internal state, needs, or environment.


Dr. Bob Carey and Terry Kirkpatrick, in their book on Managing Disruptive Behaviours with a Positive Systems Approach (available on Amazon), stresses the importance of looking beyond the behaviour itself. Instead of labeling individuals as lazy or disruptive, they urge us to consider what the behaviour is actually communicating. This approach requires us to step into the shoes of the individual, understanding their motivations, frustrations, and challenges.


Functions of Behaviour: Beyond Surface Interpretations


Behaviour serves multiple functions, each revealing a different aspect of the individual's experience. By categorizing behaviours according to their communicative functions, we gain insights that inform targeted interventions:


1. Request Functions:

  • Attention: Seeking interaction or acknowledgment.

  • Help: Requesting assistance or support.

  • Object: Desire for possession or interaction with an object.

  • Action: Seeking engagement in a specific activity.

  • Social Interaction: Craving social engagement or connection.


2. Protest Functions:

  • Avoidance: Escaping aversive situations or tasks.

  • Escape: Seeking relief from ongoing demands or stressors.

  • Transition: Expressing discomfort with changes or transitions.

  • Object/Person Refusal: Rejecting specific people or objects.

  • Counter Control: Asserting autonomy or control over situations.


3. Neurobiological Functions:

  • Sensory Understimulation: Seeking sensory input or stimulation.

  • Sensory Overstimulation: Overwhelmed by sensory input or environment.


4. Psycho-social Stress Functions:

  • Frustration: Unable to achieve desired goals or outcomes.

  • Anxiety: Feeling overwhelmed or anxious about situations.

  • Sadness: Expressing feelings of sadness or emotional distress.

  • Pain: Communicating physical discomfort or pain.

  • Fatigue: Tiredness impacting engagement or participation.

  • Hyperactive Arousal: Overly stimulated and unable to regulate emotions.


Each behaviour, therefore, acts as a signal that requires interpretation rather than immediate judgment. By understanding these functions, caregivers and educators can tailor interventions that address the root cause of the behaviour, leading to more sustainable changes and better outcomes for all involved.


The Role of Functional Assessment in Effective Interventions


Central to PSA is the concept of functional assessment—a systematic approach to understanding the “why” behind behaviour. PSA emphasizes that effective intervention design hinges on accurately identifying the communicative function of behaviour. This approach contrasts with traditional behavioural modification techniques that solely target the outward manifestation of behaviour without addressing its underlying cause.


Why Functional Assessment Matters:


  1. Effective Intervention Design: Interventions aligned with the communicative function of behaviour are more likely to yield lasting results. They directly address the underlying needs or motivations prompting the behaviour.

  2. Preventing Misinterpretation: Misunderstanding the function of behaviour can lead to misguided interventions that exacerbate rather than alleviate the issue. For instance, punishing a behaviour rooted in anxiety without addressing the source can heighten anxiety levels.

  3. Individualization: Each individual's behaviour communicates unique needs and challenges. By individualizing interventions based on functional assessments, caregivers can foster environments conducive to personal growth and development.

  4. Long-Term Behaviour Change: Addressing the root cause of behaviour promotes sustainable change. Instead of merely suppressing behaviour, interventions aim to teach alternative, more adaptive ways of communicating needs and emotions.

  5. Respect and Dignity: Viewing behaviour as communication fosters empathy and respect. It shifts the focus from labeling individuals as disruptive to understanding and supporting their needs.

  6. Positive Behaviour Support: Functional assessment underpins positive behaviour support strategies, which aim not just to manage behaviour but to enhance overall quality of life by teaching adaptive behaviours.

  7. Skill Building: Interventions based on functional assessments often include teaching new skills. For example, teaching communication strategies to replace challenging behaviours enhances an individual's ability to express themselves effectively.

  8. Collaborative Approach: Engaging stakeholders in understanding the communicative function of behaviour promotes collaboration. It draws on diverse perspectives to develop comprehensive support plans that consider all aspects of the individual's experience.


Practical Applications of PSA in Everyday Settings


The PSA approach advocates for a shift in mindset—from reactive discipline to proactive understanding. By setting the stage for accepting behaviour as communication, educators, caregivers, and mental health professionals can cultivate environments that support growth and well-being.


Case Study: Understanding John's Behaviour


Imagine John, a student who acts out against a peer daily during workshops. Using PSA principles, we conduct a functional assessment to uncover possible communicative functions:


  • Boredom: John might feel under-stimulated or disengaged during activities.

  • Lack of Social Skills: He may struggle with peer interactions, leading to avoidance behaviours.

  • Avoidance: John might be using disruptive behaviour to escape challenging tasks or situations.

  • Sensory Overstimulation: The workshop environment could be overwhelming for him.


Based on this assessment, interventions could include:

  • Structured Breaks: Allowing John brief breaks to manage sensory overload.

  • Social Skills Training: Teaching John alternative ways to interact positively with peers.

  • Task Modification: Adapting tasks to suit John's learning style and pace.


Conclusion: Embracing a Holistic Approach to Behaviour Management


In conclusion, the Positive Systems Approach challenges us to see behaviour through a new lens—one that prioritizes empathy, understanding, and effective intervention. By acknowledging behaviour as communication, we pave the way for meaningful change and growth in individuals facing challenges.


PSA reminds us that behaviour is nuanced, multifaceted, and deeply personal. It urges us to move beyond surface interpretations and delve into the underlying motives and needs that drive behaviour. In doing so, we create environments that foster learning, resilience, and well-being for everyone involved.


By integrating these principles into our practices, whether in educational settings, therapeutic environments, or daily interactions, we can cultivate a culture of empathy and support. Through functional assessment and targeted interventions, we empower individuals to communicate their needs effectively and thrive in their communities.


In essence, managing disruptive behaviours with a Positive Systems Approach isn't just about modifying behaviour—it's about transforming lives through understanding and meaningful connection. It's about recognizing the inherent dignity and worth of every individual, regardless of the challenges they may face.


For more insights on behaviour management and positive approaches to support, explore PSA’s comprehensive framework at drbobcarey.com. Embrace the power of understanding behaviour as communication and discover how you can make a lasting impact in your professional and personal spheres. Together, let's build inclusive, supportive environments where every individual can flourish.

 

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